Frequently Asked Questions

Answers to the most common questions about our at-home IPL laser hair removal devices, delivery and warranty in Pakistan. Still need help? Contact our support team.

Does IPL hair removal really work?

Yes. IPL (Intense Pulsed Light) targets the pigment in the hair follicle and slows down regrowth. With regular use, most customers see visibly less and finer hair within 3 to 4 weeks, and long-lasting smooth skin after completing the full treatment schedule. Results vary from person to person.

Is IPL safe for Pakistani and South Asian skin tones?

Our devices have multiple energy levels and are designed for light to medium-brown skin tones, which covers most Pakistani skin. Always start on a low level, do a patch test first and follow the skin tone chart in the user manual. IPL is not suitable for very dark skin or for white, grey, blonde or red hair.

Is the treatment painful?

No. Most users feel only a mild warm sensation. Our ice-cooling models cool the skin during every flash for extra comfort on sensitive areas like the upper lip, underarms and bikini line.

How do I use the device?

Shave the area first, make sure the skin is clean and dry, choose a comfortable energy level and flash each spot once. Use it 2 to 3 times a week for the first 4 weeks, then once every 1 to 2 weeks to maintain results.

Which areas can I treat?

Face (below the cheekbones), upper lip, chin, underarms, arms, legs, chest, back and bikini line. Do not use the device near the eyes, on tattoos, moles or broken skin.

What is the difference between cooling and non-cooling devices?

Both use the same IPL technology. Ice-cooling devices have a sapphire cooling plate that keeps the skin cool for a more comfortable session, while non-cooling devices are a more budget-friendly option.

Do you offer cash on delivery?

Yes. Cash on delivery is available in most cities of Pakistan.

How long does delivery take?

Orders are processed within 1 to 2 working days and usually delivered within 3 to 7 working days, depending on your city. Tracking details are shared by WhatsApp, SMS or email. See our shipping policy for details.

Is there a warranty?

Every device comes with a 1-year replacement warranty for manufacturing faults. Read our refund and return policy to learn how claims and replacements work.